Originally published on 5th May 2022 by Lucy Brookes
Tips for Improving Workload
For employers
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Seek input from employees when determining the timing and pace of their work
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Consult with employees when determining performance targets
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Set targets that are realistic and achievable
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Regularly review workloads to ensure employees have sufficient resources (in terms of time, administrative support, or equipment) to cope
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Unless necessary, avoid asking employees to regularly stay after hours without prior consultation
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Monitor workloads during periods of peak demand (e.g., Christmas, seasonal peaks) and provide additional support where required
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Assist employees in the development of personal work plans to help them prioritise their tasks
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Negotiate reasonable deadlines for completing tasks
· Provide as much warning as feasible regarding deadlines
· Encourage employees to speak up at an early stage if they feel their task demands are excessive
· Encourage employees to seek guidance from management about priorities if there are insufficient resources to effectively complete assigned tasks
For employees
· Speak up if workload is too much
· Remember you can say N0
· Ask for help if needed
· Ensure you have regular 121’s with your line manager
· Do not commit to a deadline that you know you cannot achieve
· Plan your time and prioritise tasks
· Eat your FROG!